Terms – Total Parenting Transformation

Effective date

30 June 2024



The websites (the “Sites”) are owned and operated by Heidi Rogers (ABN 86625455017) “heidirogers.com” “theprismperspective.com” (“COMPANY,” “we” or “us”). By using the Sites to access Total Parenting Transformation (“TPT”), you agree to be bound by these Terms of Service and to use the Sites in accordance with these Terms of Service, our Privacy Policy  and any additional terms and conditions that may apply to specific sections of the Sites, or to products and services available through the Sites or from Heidi Rogers.

Accessing the Sites in any manner, whether automated or otherwise, constitutes use of the Sites and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on use of the Sites, from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Sites after we post any such changes, you accept the Terms of Service, as modified.

Our Limited License to You

The Sites and all the materials available on the Sites are the property of us and/or our affiliates or licensors, and are protected by copyright, trademark, and other intellectual property laws.

The Sites is provided solely for your personal noncommercial use. You may not use the Sites or the materials available on the Sites in a manner that constitutes an infringement of our rights or that has not been authorized by us.

More specifically, unless explicitly authorized in these Terms of Service or by the owner of the materials, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the Sites. You may, however, from time to time, download and/or print one copy of individual pages of the Sites for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

Your License To Us

By posting or submitting any material (including, without limitation, comments, blog entries, social media postings, community postings, photos and videos) to us via the Sites, Our communities, internet groups, social media venues, during in-person events, or to any of our staff via email, text or otherwise, you are representing:

(i) that you are the owner of the material, or are making your posting or submission with the express consent of the owner of the material; and
(ii) that you are 18 years of age or older.

You acknowledge that Heidi Rogers has the right but not the obligation to use and display any postings or contributions of any kind and that Heidi Rogers may elect to cease the use and display of any such materials (or any portion thereof), at any time for any reason whatsoever.


On the Sites, we may provide links and pointers to websites maintained by third parties. Our linking to such third-party websites does not imply an endorsement or sponsorship of such websites, or the information, products or services offered on or through the websites. In addition, neither we nor our affiliates operate or control in any respect any information, products or services that third parties may provide on or through the websites.

If applicable, any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, are those of the respective authors or distributors, and not Heidi Rogers. Neither Heidi Rogers nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content.

Furthermore, Heidi Rogers neither endorses nor is responsible for the accuracy and reliability of any opinion, advice, or statement made on any of the website by anyone other than an authorized Heidi Rogers representative while acting in his/her official capacity.

The information, products and services offered on or through the Sites and by company and any third-party sites are provided “as is” and without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

We do not warrant that the Sites or any of their functions will be uninterrupted or error-free, that defects will be corrected, or that any part of the Sites, including bulletin boards, or the servers that make it available, are free of viruses or other harmful components.

We do not warrant or make any representations regarding the use or the results of the use of the Sites or materials on the Sites or on third-party websites in terms of their correctness, accuracy, timeliness, reliability or otherwise.

You agree at all times to defend, indemnify and hold harmless Heidi Rogers, its affiliates, their successors, transferees, assignees and licensees and their respective parent and subsidiary companies, agents, associates, officers, directors, shareholders and employees of each from and against any and all claims, causes of action, damages, liabilities, costs and expenses, including legal fees and expenses, arising out of or related to your breach of any obligation, warranty, representation or covenant set forth herein.

Not Therapy

Heidi Rogers does not provide therapy, any form of medical care, medical opinion, medical or psychological advice, diagnosis or treatment on the Sites (www.heidirogers.com and www.theprismperspective.com), in her digital products (for example, Total Parenting Transformation), during in-person events, or on any other online platform.

The information provided by Heidi Rogers on the Sites, in her digital products (for example, Total Parenting Transformation), during in-person events, and on any other platform is provided for informational purposes only – not therapy purposes.

Although such information may be provided by individuals in the psychological or medical professions, the provision of such information by Heidi Rogers does not create a therapist-patient relationship, and does not constitute as professional opinion, professional advice, diagnosis or treatment of any particular condition.

No diagnosis, treatment, psychological or medical advice is offered by Heidi Rogers on the Sites, in her digital products (for example, Total Parenting Transformation), during in-person events, and on any other platform.

The content provided by Heidi Rogers is not intended to be a substitute for professional psychological or medical advice, diagnosis, or treatment.

All information provided by Heidi Rogers and her affiliates on the Sites, in her digital products (for example, Total Parenting Transformation), during in-person events, and on any other platform is educational.

Specifically, Total Parenting Transformation is designed to help families build stronger connections and increase their understanding of contemporary parenting research findings, not as replacement or supplement to traditional therapy.

You should always seek the advice of your physician, a licensed mental health professional or other qualified healthcare provider with any questions you may have regarding a medical or psychological condition.

If you think you have a medical or psychiatric emergency, call your doctor or 000 immediately, go to your nearest emergency room, visit https://www.lifeline.org.au/ or call the Lifeline on 13 11 14 (this number is available in Australia 24 hours a day, every day of the year).

Online Commerce

You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Sites. You agree to use the Sites and to purchase services or products through the Sites for legitimate, non-commercial purposes only. You also agree not to make any purchases for speculative, false or fraudulent purposes or for the purpose of anticipating demand for a particular product or service.

You agree to only purchase goods or services for yourself or for another person for whom you are legally permitted to do so. When making a purchase for a third party that requires you to submit the third party’s personal information to us or a merchant, you represent that you have obtained the express consent of such third party to provide such third party’s personal information.

Your purchase is for personal use only. Sharing of purchases is not permitted and will be considered unauthorized, an infringing use of our copyrighted material, and may subject violators to liability.

Membership Payments

If a membership payment is declined, our system will automatically disable Your access to our premium materials.

We understand this usually happens because a credit card expires and want to help restore your access, so we’ll make every attempt to contact you and help resolve this issue.

Once outstanding payment(s) is made, we’ll restore access.

Interactive Features

The Sites may include a variety of features, such as bulletin boards, web logs, chat rooms, online communities, and email services, which allow feedback to us and real-time interaction between users, and other features which allow users to communicate with others.

Responsibility for what is posted on bulletin boards, web logs, chat rooms, online communities and other public posting areas on the Sites, or sent via any email or direct messaging services on the Sites, lies with each user – you alone are responsible for the material you post or send. We do not control the messages, information or files that you or others may provide through the Sites.

It is a condition of your use of the Sites that you do not:

  • Restrict or inhibit any other user from using and enjoying the Sites.
  • Use the Sites to impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
  • Interfere with or disrupt any servers or networks used to provide the Sites or its features, or disobey any requirements, procedures, policies or regulations of the networks we use to provide the Sites.
  • Use the Sites to instigate or encourage others to commit illegal activities or cause injury or property damage to any person.
  • Gain unauthorized access to the Sites, or any account, computer system, or network connected to the Sites, by means such as hacking, password mining or other illicit means.
  • Obtain or attempt to obtain any materials or information through any means not intentionally made available through the Sites.
  • Use the Sites to post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane or indecent information of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any local, state, national or international law.
  • Use the Sites to post or transmit any information, software or other material that violates or infringes upon the rights of others, including material that is an invasion of privacy or publicity rights or that is protected by copyright, trademark or other proprietary right, or derivative works with respect thereto, without first obtaining permission from the owner or rights-holder.
  • Use the Sites to post or transmit any information, software or other material that contains a virus or other harmful component.
  • Use the Sites to post, transmit or in any way exploit any information, software or other material for commercial purposes, or that contains advertising.
  • Use the Sites to advertise or solicit to anyone to buy or sell products or services, or to make donations of any kind, without our express written approval.
  • Gather for marketing purposes any email addresses or other personal information that has been posted by other users of the Sites.

Heidi Rogers may host message boards, chats, online communities and other public forums on the Sites. Any user failing to comply with the terms and conditions of this Agreement may be expelled from and refused continued access to, the message boards, chats, online communities or other public forums in the future.

Heidi Rogers or its designated agents may remove or alter any user-created content at any time for any reason. Message boards, chats and other public forums are intended to serve as discussion centers for users and subscribers. Information and content posted within these public forums may be provided by Heidi Rogers staff, or Heidi Rogers’ outside contributors.

Heidi Rogers expressly disclaims all responsibility and endorsement and makes no representation as to the validity of any opinion, advice, information or statement made or displayed in these forums by third parties, nor are we responsible for any errors or omissions in such postings, or for hyperlinks embedded in any messages.

Under no circumstances will we, our affiliates, suppliers or agents be liable for any loss or damage caused by your reliance on information obtained through these forums. The opinions expressed in these forums are solely the opinions of the participants, and do not reflect the opinions of Heidi Rogers or any of its subsidiaries or affiliates.

Heidi Rogers has no obligation whatsoever to monitor any of the content or postings on the message boards, chat rooms or other public forums on the Sites. However, you acknowledge and agree that we have the absolute right to monitor the same at our sole discretion.

In addition, We reserve the right to alter, edit, refuse to post or remove any postings or content, in whole or in part, for any reason and to disclose such materials and the circumstances surrounding their transmission to any third party in order to satisfy any applicable law, regulation, legal process or governmental request and to protect ourselves, our clients, sponsors, users and visitors.
We typically include access to an online community as part of our programs. We want every single member to add value to the group. Our goal is to make your community the most valuable community you’re a member of. Therefore, we reserve the right to remove anyone at any time. We rarely do this, but we want to let you know how seriously we take our communities.

Registration And Downloadable Content

To access certain features and downloadable content of the Sites (such as PDFs), we may ask you to provide certain information including your name, email address and country.

In addition, if you elect to sign-up for a particular feature of the Sites, such as online communities, chat rooms, web logs, or bulletin boards, you may also be asked to register with us on a form provided. Such registration may require you to provide personally identifiable information such as your name and email address. You agree to provide true, accurate, current and complete information about yourself as prompted by the Sites’ forms.

If we have reasonable grounds to suspect that such information is untrue, inaccurate, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Sites (or any portion thereof). Our use of the personally-identifiable information you provide as part of the registration process is governed by the terms of our Privacy Policy.


To use certain features of the Sites, you will need a username and password, which you will receive through the Sites’ registration process. You are responsible for maintaining the confidentiality of the password and account, and are responsible for all activities (whether by you or by others) that occur under your password or account.

You agree to notify us immediately of any unauthorized use of your password or account or any other breach of security, and to ensure that you exit from your account at the end of each session. We cannot and will not be liable for any loss or damage arising from your failure to protect your password or account information.

Limitation Of Liability

Under no circumstances, including, but not limited to, negligence, shall we, our subsidiary and parent companies or affiliates be liable for any direct, indirect, incidental, special or consequential damages that result from the use of, or the inability to use, in-person events, the Sites, including our messaging, blogs, online communities, comments of others, books, emails, products, or services, or third-party materials, products, or services made available through the Sites or by us in any way, even if we are advised beforehand of the possibility of such damages (because some States do not allow the exclusion or limitation of certain categories of damages, the above limitation may not apply to You. In such States, our liability and the liability of our subsidiary and parent companies or affiliates is limited to the fullest extent permitted by such State law.

You specifically acknowledge and agree that We are not liable for any defamatory, offensive or illegal conduct of any user. If You are dissatisfied with the Sites, an event, any materials, online community, products, or services provided by Heidi Rogers, or with any of the Sites’ Terms and Conditions, your sole and exclusive remedy is to discontinue using the Sites and the events, products, services and/or materials.


We may cancel or terminate your right to use the Sites, event or any part of the Sites or event, at any time without notice. In the event of cancellation or termination, you are no longer authorized to access the event or the part of the Sites affected by such cancellation or termination.

The restrictions imposed on you with respect to material downloaded from the Sites, and the disclaimers and limitations of liabilities set forth in these Terms of Service, shall survive.

Refund Policy

Your purchase of a product or service or ticket to an event may or may not provide for any refund. Each specific product, service, event or course will specify its own refund policy.

Specifically, Total Parenting Transformation offers a 7-day money-back guarantee should you be dissatisfied with the program.

To obtain a refund, you must make a request in writing by emailing support [AT] heidirogers.com.au within 7 days from the time of purchase.

No refunds will be provided after this period.


This Agreement shall be binding upon and inure to the benefit of Heidi Rogers and our respective assigns, successors, heirs, and legal representatives.
Neither this Agreement nor any rights hereunder may be assigned without the prior written consent of Heidi Rogers. Notwithstanding the foregoing, all rights and obligations under this Agreement may be freely assigned by Heidi Rogers to any affiliated entity or any of its wholly-owned subsidiaries.

These Terms shall be governed by and construed in accordance with the laws of the State of Victoria, Australia, and any dispute shall be subject to binding arbitration in ­­­Victoria, Australia.

If any provision of this agreement shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.


Although it is unlikely, these Terms may be changed at any time at our discretion. If we should update it, we will post the updates via our online communities and / or via email to registered Total Parenting Transformation students.

If you have any questions or concerns regarding these terms please direct them to: support [AT] heidirogers.com.au



When you read the case studies, testimonials and results of our awesome students on this site, please know that these are our real students, but specific results shared are NOT typical. These are all amazing people who showed up and did the work, who were prepared to do some things that challenged them, or took them (and their families!) outside of their comfort zone. They also made our work together a priority. They definitely failed a few times first, but got back up again and kept going.

Some results were fast, others took months. But they are all real and based on results and outcomes shared with us by our students. We have not independently verified the results they’ve shared.